Offline Access_

DISCONNECTED SOLUTION

Surado CRM Offline is a powerful disconnected solution that allows full and complete access to customer information - even on the road.

Connect Your Mobile Staff

Your team needs "anytime, anywhere" access to critical account, opportunity and product information in order to gain competitive advantage and close sales. Surado offers complete offline access to customer account information through a separate disconnected solution -- Surado CRM Offline.

Professionals "on the go" no longer have to deal with the frustration of partial or missing account information. Armed with complete customer data, professionals are always equipped to take advantage of unexpected opportunities.


SYNCHRONIZATION

To help ensure that mobile users have access to the same data as networked users, Surado offers Always-In-Sync™.

Now laptops running Surado CRM Offline can synchronize easily and quickly with the Surado CRM server.

Once you connect, Surado Always-In-Sync™, our patent pending technology, automatically synchronizes both ways between your mobile users (laptops) and your server. The best part is that you can continue to work while the synchronization takes place in the background!

Having these problems?

• Need to make sure that your mobile staff always has the most recent CRM information and leads on their laptops?
• Is your mobile staff not updating new leads on the server?
• Is your mobile staff spending too much time synchronizing their laptop CRM to your server instead of closing sales?
• Would you like to have your CRM software always synchronized between your server and your mobile laptops?
• Is management not getting complete sales pipeline projections because not all mobile systems are synchronized with your CRM server?

With Surado Always-In-Sync™
Surado Always-In-Sync™ was created to address the growing concerns of CRM implementations that go awry because information residing on the main corporate server is never completely synchronized with laptops being used by mobile CRM users, particularly mobile Sales Teams. With Surado Always-In-Sync™, the end result will be:

• Easy, automated and seamless synchronization of CRM information between servers and laptops.
• Instant access to complete, updated CRM information for mobile users.
• Faster response time to critical customer inquiries.
• Increased efficiency in closing sales cycles.
• Eliminate downtime due to manual synchronization
• Accurate Sales Pipeline Management Analysis, because information from mobile users is always easily updated to the server.

Performance Benchmark
Speed	Test between Surado CRM Offline and Surado CRM
25 Seconds or Less	Updating 200 Contact Records from laptop to server (and vice versa) with 100,000 existing records.
1 Min or Less	Adding 1,200 new Contact Records from laptop to server (and vice versa) with 100,000 existing records.
8 Min or Less	Adding 1,200 new Contact Records with more than 5 records each in Activities, Sales Opportunities, Quotes and Customer Service. (With Server having 500,000 contact records.)

For more information, including complete information on our Performance Benchmark, call 1.800.4SURADO (1.800.478.7236).