News and Reviews_


Surado Adds New Features to Online CRM Solution

This release adds more value for businesses of all sizes with combinations of features, continued enhancements to the user interface and updated self help user education. Surado users will be able to utilize marketing features typically found in specialized online eMail marketing solutions such as Constant Contact, iContact and Vertical Response with one big difference -- You are not limited to just tracking e-marketing activities.

CRM Today, July 2009
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City of Riverside Adds Innovation to Slogan

Riverside has evolved into the "City of Arts & Innovation."  The City Council unanimously adopted Riverside's arts marketing plan Tuesday night, incorporating the latest slogan.  Mayor Ron Loveridge said adding "innovation" to the official motto was the brainchild of Riverside technology innovator Sundip Doshi, chairman of Surado Solutions Inc.

Press Enterprise, June 2009
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Surado CRM, Nuance Communications, Camrivox and Snom, Zoho's Single Sign-On

The news as of the first coffee this morning, and the music is the Rolling Stones' glorious ramshackle masterpiece, Exile On Main Street, the one rock album you'd want on a desert island: Surado Solutions has announced the release of Surado CRM Online - Professional Edition.

TMCnet Blog, February 2009
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Surado CEO, Sundip R. Doshi is featured in Press Enterprise

Surado CEO, Sundip R. Doshi is featured as the top story in Business Section of the Press Enterprise. A video interview of Mr. Doshi is also available on this site. Surado recently moved to its new Corporate Center, a 36,000 sq ft office building located in the University Research Park in Riverside, California.

Press Enterprise, Nov 2008
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SURADO Distinguished Entrepreneur Lecture Series and Randal Pinkett, winner of NBC's "The Apprentice" with Donald Trump

As part of the SURADO Distinguished Entrepreneur Lecture Series, Randal Pinkett, winner of NBC's "The Apprentice" with Donald Trump, discusses how to become a successful entrepreneur California State University, San Bernardino.

Press Enterprise, Nov 2008
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Click Here to View the IECE Surado Event Page
Riverside County Regional Medical Center Selects Surado CRM

RCRMC went through a rigorous competitive bid process resulting in the selection and subsequent purchase of a 300 User license of Surado CRM with various modules, including Surado Integration Module, Surado Audit Trail and Surado Version Check.

FOX Business Network, March 2008
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Healthcare IT News: Vendor Notebook

Surado Solutions of Riverside, Calif. has launched Surado CRM Audit Trail Module, which is designed to help companies adhere to the data audit portion of various security compliance regulations, including HIPAA and Sarbannes-Oxley.

Healthcare IT News, Nov 2007
Surado featured in Entrepreneur magazine Tech Guide

The Entrepreneur Magazine’s September 2007 issue cover story focused on Tech for Growing Companies. Surado CRM is featured as one of the seven applications for small and medium business in the Contact / CRM category under the Entrepreneur’s Complete Guide to Software.

Entrepreneur, September 2007
Surado Incorporates Project Management in CRM Products

Surado Solutions, a vendor of Customer Relationship Management (CRM) products for small to medium sized enterprises, has announced that its flagship products Surado Enterprise CRM 5.1 and Surado Small Business CRM 5.1 will now include project management capabilities that tightly integrate with MS Project Manager

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May 23, 2007
Surado CEO Sundip R. Doshi
Interviewed by CRM Talk Radio


The CRM Talk Radio interview, hosted by Kate Schrader, focuses on Mr. Doshi’s recently published white paper Got CRM? Small Business CRM Software Guide. It also addresses why CRM matters to Small Business Owners.

Click here to listen to the interview online...
Click here to view the whitepaper...
December 6, 2006
CRM Vendor Surado Announces CTI Support

Providing out of the box integration is critical for any business using CRM systems today, Surado officials think, so towards that end they company has increased its integration feature set with third party applications and systems.

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October 26, 2006
CRM Advocates highlights Surado CRM CAD

Surado Solutions announced the roadmap for the next major release of its CRM product line, including the next generation of application design capabilities in Surado CRM 5.1. Surado CRM CAD caters both to small business owners who want to create industry specific applications in house as well as enterprise development teams who want to develop applications that extend and leverage the features and functionality of traditional CRM software.

August 30, 2006
“Steps To A Successful CRM Initiative” featured in Streetwise Small Business Books of Lists

When I wanted a great list about CRM for our book, I knew that Surado Solutions would be the best expert to consult. And as expected, they did not disappoint!

Gene Marks CPA
The Marks Group PC
www.smallbizlists.net
www.marksgroup.net


A Customer Relationship Management Solution Aims to Cover all the Bases

SMBs seeking CRM solutions should consider adding Surado 5.0 to their list of applications for evaluation for its ease of use (which may lead to a quicker and higher adoption rate, a key factor in any successful implementation). Its feature-rich quality and comparatively lower cost allows Surado 5.0 to have higher value per functionality.

www.TechnologyEvaluation.Com, August 2006
Surado featured in Entrepreneur

Entrepreneur’s Complete Guide to Software
Surado is featured as one of the eight applications for small and medium business in the Contact / CRM category.

Entrepreneur, May 2006
Surado featured in Sales & Marketing Management

20 Hottest Cities for Selling
Riverside - San Bernardino named number 3 in this nationwide listing of 20 Hottest Cities for Selling. Surado was featured as one of the companies taking advantage of a growing technology sector.

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Sales & Marketing Management, February 2006
Surado CEO Featured in Inland Empire Magazine

Inland Empire Magazine names Sundip R. Doshi, Surado CEO, to The Hot List: Twenty People You Need to Know - post-Boomers blazing new trails in the region

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Inland Empire Magazine, October 2005
CRM Industry.com applauds Surado CRM Value-Adds

"Surado CRM 5.0 includes many improvements, from an updated and simplified user interface to the addition of powerful new functionality such as Interactive Workflow and integration with MS Project Management -- all value adds to Surado CRM's already rich feature set..."

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CRM Industry.com, September 2005
CRM Magazine Highlights Surado CRM Improvements

"Surado Solutions, a provider of CRM solutions for the SMB space, has released Surado CRM 5.0. The upgrade's functionality enhancements include...an interactive workflow process manager, and a built-in project manager..."

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CRM Magazine / destinationCRM.com, August 2005
"Surado CRM is Microsoft CRM ... 5.0"

Jim Berkowitz,
Founder and President
CRM Mastery, Inc.

Surado Featured in Intelligent Enterprise

Many of the new CRM solutions have built such capabilities [Enterprise Information Integration (EII)] into their native operational environments. 'We saw it coming before it happened,' says Sundip R. Doshi, CEO of Surado Solutions, a CRM vendor targeting the midmarket. 'We knew better than to build the tool on a proprietary database. And we knew that dashboards and dynamic workflows coupled with back-office integration would be critical to our customers looking to use the information generated by our tool.' Doshi cites Surado's ability to capture and bridge data sets from other legacy systems as one of its key values.

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KTIE 590 AM’s The Voice of the Inland Empire Features Surado CEO

The interview was hosted by by celebrated radio personality Ron Stark The topic discussed was how customer relationship management helps organizations grow and prosper.

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ICTN Features Surado CEO on the Mind Your Business show

The interview was hosted by the Director of the Inland Empire Center for San Bernardino, Michael Stull, and focused on the Technology firms in Inland Southern California and how to attract more high tech firms to the region.

Click here to read the press release...
"Surado CRM gives new meaning to the term 'best-of-breed.' Through both integrated data on the back-end, and a comprehensive and seamless set of user facing functions designed to be leveraged across the enterprise, Surado CRM combines the adoption ease of an application suite with the power of business-centric features. With its easy customization and built-in reporting capabilities, it's no wonder the big CRM vendors are nervous!"

Jill Dyche,
Partner, Baseline Consulting
Author of The CRM Handbook (Addison Wesley, 2002)

Surado CEO Sundip R. Doshi
Interviewed by CRM Talk Radio


The CRM Talk Radio interview, hosted by Mondo Solutions, focuses on the building blocks of executive sponsorship of CRM initiatives. It also addresses the reasons as to why executive support is so mission-critical, what level of commitment is required of the CEO and how to translate vision into action.

Click here to listen to the interview online...
"Solid Product. The best-kept secret in the mid-market!"

Bob Thompson,
Founder and Editor, CRM Guru

Surado! A Rising Mid-Market CRM Provider

"The CRM Evaluation Center scores Surado CRM high in many functional areas, against other mid-market software vendors such as Saratoga, Microsoft CRM, Epicor and Commence Corporation."

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TechnologyEvaluation.Com, October 2003
Surado CRM Featured in Explore Magazine

"Corporate executives anxious to coordinate their front office, customer service and sales efforts would do well to consider Surado CRM..."

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Explore Magazine, September 2003
Surado Profiled in Inland Empire Business Journal

"Companies using Surado CRM solutions are already seeing the benefits: attracting and maximizing customer value, operating more efficiently, and making money."

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Inland Empire Business Journal, September 2003
Surado Always-In-Sync Featured in Temecula Today

"Should your sales rep leave the company, so does your valuable data. But with Surado AIS, your representatives need merely connect their laptops to the Surado Enterprise CRM network server and, without a single keystroke, data is synchronized both ways."

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Temecula Today, August 2003
destinationCRM highlights Surado Enterprise Integration for Microsoft Exchange in "New Product Spotlight"

"The product seamlessly synchronizes Surado Enterprise CRM Solution and Microsoft Exchange Server 2000 ... By synchronizing, history activities are automatically created from email messages sent and received (through Microsoft Outlook) using Exchange, as well as synchronizing Outlook calendar events and contact records."

July 2003
Surado Solutions Announces CRM Expansion

"And over the past few years, we've seen companies shift 'back to basics,' seeking solutions that are easy-to-use, quick-to-implement, and affordable. Our solutions are precisely on target, providing just the right balance between power, versatility, and sensibility..."

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The Valley Business Journal, June 2003
Help Yourself with Web Self-Service

"Experts predict that almost 70% of software support incidents within enterprise organizations will be resolved through self-service within the next three years. That's one reason Surado Solutions recently rolled out Web Self-Service module for its CRM solution..."

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April 2003
destinationCRM selects Surado Integration Module as 'hot new product.'

"Surado Solutions has released its Surado Integration Module 2.0 (SIM), which is designed to integrate third party back-office applications and customer applications with Surado's Enterprise CRM Solution. Surado SIM also includes Application Data Exchange that will enable automated data set updates to back-office applications, which the company claims will greatly reduce unnecessary duplicate data entry and allow data consistency with disparate applications throughout the enterprise."

April 2003
Self-Service in CRM Magazine

"Targeting mid-market customers, Surado Solutions Inc. recently released its new Web self-service module. Based on Microsoft .NET technology, the module is the first in a series that Surado will release to make its Web-based CRM solution. Surado's online CRM solution is designed to provide anyone who needs to manage contacts and supply chain the ability to offer customers a number of self-service options like order-tracking and customer support, and access to marketing materials via the Internet."

CRM Magazine, February 2003
Surado CRM Featured in Inc Magazine

"CRM applications...such as Surado...provide good basic synchronization between dispersed salespeople, marketing, and other business functions - with a smaller expenditure for solution acquisition and support..."

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Inc Magazine, November 2002
Surado Executive Quoted in Selling Power Magazine

Cheryl McCarthy, Executive Vice President for Surado Solutions, was featured in an article about how key decisions determine CRM success.

"When moving to a new upgrade, you should expect to have enhanced ease of use, power and functionality ... even relatively conservative companies can redesign their processes to be more efficient..."

Selling Power Magazine, June 2002
Surado CRM Featured in Inc Magazine

"Includes powerful marketing and sales automation features that should help busy sales and marketing professionals keep up with their ever-increasing workloads...

...Expanded CRM functions...will provide advanced analytical functions and easy integration with back-office applications."

Inc Magazine, June 2002