News
Surado Solutions, Inc.
2060 Chicago Ave. · Suite C5 · Riverside · CA · 92507 · USA
Telephone: (951) 682-4895 · FAX: (951) 682-3846
www.SuradoCRM.com
Media Contact:
Marian Prigmore
(800) 4SURADO
(800) 478-7236
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***For Immediate Release***
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Surado CRM Summit 2004 for Inland Southern California A Great Success!
Public and Private Sectors Attendees Give Summit Top Reviews
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Riverside, CA, November 11, 2004 - In keeping with its commitment to providing powerful, versatile and sensible solutions that help companies know their customers and keep them for life, Surado Solutions, the emerging innovator in Customer Relationship Management (CRM) software, today announced that the Surado CRM Summit 2004 was a great success!
Targeted toward C-level Executives, the summit drew a broad range of attendees from both public and private sectors. Top officials from the area's cities and counties came to learn how Customer Relationship Management (CRM), also called Citizen Relationship Management, can help provide better customer service while improving operations. Private sector executives from Banking and Finance, Manufacturing, Healthcare, Education, Technology, Telecommunications, Engineering, Publishing, Advertising and Marketing, and the Service Sector also enjoyed learning more about how CRM positively impacts the bottom line.
Kicking off with Keynote Speaker, Jill Dyche, VP of Baseline Consulting Group and author of best-selling The CRM Handbook, attendees received valuable information on why customer loyalty matters, why CRM is an ongoing process, and the many common business problems solved through CRM such as how to track customer interactions, tie together disparate databases into one cohesive picture, and understanding who your customers are and what they need so you can serve them better.
"The topic was immediately interesting, the presentation by Ms. Dyche was great and the networking far exceeded my expectations," stated Vincent McCoy, Director of the Small Business Development Center, "Time spent at the Summit was absolutely worthwhile."
Post-summit survey results were positive, showing an overall increased interest in CRM as a result of the presentations, with overwhelming requests for Surado to provide further demonstrations and future programming.
"We are pleased to help businesses and organizations to position for Inland Southern California growth, stated Jack Robinson, Director of Sales, "The changing demographics and growth in this region will provide unique opportunities to profit for those who prepare today."
About Surado CRM
Surado CRM is available directly from Surado by calling 1.800.4SURADO (1.800.478.7236) or through Surado's Channel Partners. Product information, as well as a complete listing of Surado CRM modules and features can be found at www.SuradoCRM.com.
About Surado
Surado Solutions, Inc., founded in 1995, is headquartered in Riverside, CA. Surado provides a full spectrum of products and services in Customer Relationship Management (CRM) and e-business solutions. For more information about Surado's CRM products and services, visit www.SuradoCRM.com.
Surado CRM, Surado SCM SQL, Surado SCM Web and Surado are registered trademarks of Surado Solutions, Inc. All other product names and service names are trademarks of their respective companies. |
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