News
Surado Solutions, Inc.
2060 Chicago Ave. · Suite C5 · Riverside · CA · 92507 · USA
Telephone: (951) 682-4895 · FAX: (951) 682-3846
www.SuradoCRM.com
Media Contact:
Marian Prigmore
(800) 4SURADO
(800) 478-7236
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***For Immediate Release***
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Surado CRM Offline Released
Offline Version Provides Complete Customer Information with Automatic Background Synchronization
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Riverside, CA, January 29, 2004 - In keeping with its commitment to providing powerful, versatile and sensible solutions that help companies know their customers and keep them for life, Surado Solutions, the emerging innovator in Customer Relationship Management (CRM) software, today announced the release of Surado CRM Offline, including Surado CRM Always-In-Sync™.
Surado CRM Offline is a powerful single-user disconnected version of Surado CRM that allows full and complete access to customer information, not just a "snapshot." No longer frustrated by partial or missing account information, Surado CRM offline users will be equipped to take advantage of unexpected opportunities.
Surado CRM Always-In-Sync™ then makes the synchronization process a breeze, providing easy, automated and seamless synchronization between corporate server and laptops. "One of the chief concerns raised by companies over and over again is not getting mobile representatives to use CRM but rather getting them to sync the information to the corporate database," said Cheryl L. McCarthy, Surado's Executive Vice President, "Understanding that your data is your business, Surado provides a real competitive advantage by allowing users to simply connect laptop to network and, without a single keystroke, begin syncing--allowing your representatives to continue working while Master database and Remote database information is exchanged in the background."
"In terms of ease of use and performance, our synchronization process sets the standard," said Jerry Cumins, Product Development Manager, "For example, it takes as little as one minute to add 1,200 new Contact Records from laptop to server and vice versa with 100,000 existing records in the database. If you are adding 1,200 new contact records with more than five records each in Activities, Sales Opportunities, Quotes and Customer Service to a server with 500,000 contact records, it will take about 8 minutes. That's powerful!"
Questions to ask to determine if Surado CRM Offline is beneficial to a company:
- Is your mobile staff updating new leads on the server?
- How much time is currently spent synchronizing laptop CRM to server instead of closing sales?
- Would you like to have your CRM software always synchronized between your server and your mobile laptops?
- Are sales pipeline projections "off" because not all mobile systems are synchronized with your CRM server?
- Would you like to respond faster to critical customer inquiries?
Availability
Surado CRM Offline, a product option to Surado CRM, is available for $350 per user. To find out more, contact Surado directly at 1.800.4SURADO (1.800.478.7236) or through Surado's Channel Partners. Product information, as well as a complete listing of Surado CRM modules and features can be found at www.SuradoCRM.com
About Surado
Surado Solutions, Inc., founded in 1995, is headquartered in Riverside, CA. Surado provides a full spectrum of products and services in Customer Relationship Management (CRM) and E-Business. For more information about Surado's CRM products and services, visit www.SuradoCRM.com.
Surado CRM, Surado Always-In-Sync, SCM SQL, Surado SCM Web and Surado are registered trademarks of Surado Solutions, Inc. All other product names and service names are trademarks of their respective companies. |
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