Products
Automated Reporting Module_
Overview
Surado CRM comes with over 180 pre-built reports that empower your employees with tools to analyze their own performance on a real-time basis, resulting in improved customer service across all touch points. The power to measure performance, not just for a selected few but for all employees, allows them to be more knowledgeable and responsive.
For more advanced reporting needs, Surado CRM comes completely integrated with Crystal Reports Writer, the industry's leading reporting tool. Ad-hoc reporting tools deliver fully customizable and configurable solutions that allow creation of an unlimited number of reports throughout the entire organization.
The Surado CRM Automated Reporting Module is designed to automatically and efficiently route scheduled reports to their appropriate designated users. Managers can now set schedules to have weekly, monthly, and quarterly performance reports automatically printed and/or routed to all designated parties. Reports can also be set to be printed at a designated userís default printer. This enables managers and supervisors to automatically distribute reports on a timely basis -- every time.
The Surado CRM Automated Reporting Module also allows printing of any Windows based document. Teams that constantly update shared documents can automatically print and route updated documents to designated parties. And best of all, you donít have to be a programmer to set up a reporting schedule!
Benefits
Managers can now focus their time on more productive activities such as reviewing and analyzing reports rather than on more redundant administrative tasks such as distributing and trying to ensure that all parties have the most up-to-date reports. Line staff can efficiently review performance benchmarks and customer care reports first thing in the morning and immediately make necessary changes to improve service. Automated reporting helps ensure that all users needing to be informed about your most important asset, your clients, are informed in a timely manner.
Conclusion
The Surado CRM Automated Reporting Module can provide a return on investment as soon as you start using it. With its low total cost of ownership and ease of use, your team will start seeing results as soon as you begin using it. Now, all you will be left to worry about is how to best use all of your extra time!
For more information, availability and pricing on the Surado CRM Automated Reporting Module, call 1.800.4SURADO (1.800.478.7236).
Surado CRM comes with over 180 pre-built reports that empower your employees with tools to analyze their own performance on a real-time basis, resulting in improved customer service across all touch points. The power to measure performance, not just for a selected few but for all employees, allows them to be more knowledgeable and responsive.
For more advanced reporting needs, Surado CRM comes completely integrated with Crystal Reports Writer, the industry's leading reporting tool. Ad-hoc reporting tools deliver fully customizable and configurable solutions that allow creation of an unlimited number of reports throughout the entire organization.
The Surado CRM Automated Reporting Module is designed to automatically and efficiently route scheduled reports to their appropriate designated users. Managers can now set schedules to have weekly, monthly, and quarterly performance reports automatically printed and/or routed to all designated parties. Reports can also be set to be printed at a designated userís default printer. This enables managers and supervisors to automatically distribute reports on a timely basis -- every time.
The Surado CRM Automated Reporting Module also allows printing of any Windows based document. Teams that constantly update shared documents can automatically print and route updated documents to designated parties. And best of all, you donít have to be a programmer to set up a reporting schedule!
Benefits
Managers can now focus their time on more productive activities such as reviewing and analyzing reports rather than on more redundant administrative tasks such as distributing and trying to ensure that all parties have the most up-to-date reports. Line staff can efficiently review performance benchmarks and customer care reports first thing in the morning and immediately make necessary changes to improve service. Automated reporting helps ensure that all users needing to be informed about your most important asset, your clients, are informed in a timely manner.
Conclusion
The Surado CRM Automated Reporting Module can provide a return on investment as soon as you start using it. With its low total cost of ownership and ease of use, your team will start seeing results as soon as you begin using it. Now, all you will be left to worry about is how to best use all of your extra time!
For more information, availability and pricing on the Surado CRM Automated Reporting Module, call 1.800.4SURADO (1.800.478.7236).