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   Surado CRM Online_
   Online CRM Solution - Compare Editions


Surado CRM Online
Live Demo
Brochures
Surado CRM OnlineSurado CRM Online
(PDF: 912k)

White Paper
Contact & Account Management
. Workgroup Calendaring & Scheduling
. To-Do's List
. Integrated E-Mail
. Resource Scheduling
. Attach Documents
. Integration with Microsoft Office
. Activity Tracking
. Knowledge Base
. Global Search
. Contact Group Tracking
. Track Relationship Networks
. Microsoft Exchange Integration (Optional)
. Analytics & Reporting
Sales Automation
. Opportunity Management
. Forecasting & Pipeline Analysis
. Sales Workflow Automation
. Team Selling & Management
. Inventory & Quotes
. Competitor Intelligence
. Source Tracking
. Lookups & Groups
. Integrated E-Mail
. Automated Business Triggers
. Productivity Analysis
. Multi Product/Service Sales Stages
. Knowledge Base
. Win/Loss Analysis
. Literature Fulfillment
. Cross-sell and Up-sell Analysis
. Integrated Marketing (Optional) and Customer Service
. Web Resources for Research
. Back-Office Integration (Optional)
. Online Lead Capture (Optional)
. Analytics & Reporting
Customer Service / Help Desk
. Open, Track & Resolve Customer Service Incidents
. Unlimited Support Tickets
. Quick View of Support Cycle
. Service Console View
. Track Resolution Time & Costs
. Service Level Agreements (SLAs)
. Track Billing Information
. Complete Customer History
. Automatically Convert E-Mail into Tickets (Optional)
. Return Merchandise Authorizations (RMAs)
. Knowledge Base
. Support Process Automation (Optional)
. Track Activities
. Attach Documents
. Web-based Customer Self-Service (Optional)
. Track Support Productivity
. Analytics & Reporting

Surado CRM Online – Editions

Group

Professional

$15 for 5 Users/Mth

Now - 1 GigaBytes of Storage!

$40 Per User/Mth

Now - 5 GigaBytes of Storage
Click Here to Subscribe to Group Edition  
Click Here to Subscribe to Professional Edition  

·      5 User Edition
·      Contact & Account Management
 ·      Leads & Opportunities
 ·      Sales Funnel & Forecasting
 ·      Activities & Calendar
 ·      Campaign Management
 ·      Integrated Web Resources
 ·      Reports & Analytics
 ·      Mass eMail Marketing 1
 ·      200+ Email Templates
 ·      Import Contacts 2
 ·      Email Synchronization with Gmail,
      Yahoo & hotmail 3
 ·      System & Record Security  
·      No user limit
·      Contact & Account Management
 ·      Leads & Opportunities
·      Sales Funnel & Forecasting
 ·      Activities & Calendar
 ·      Campaign Management
 ·      Support Case Tracking
 ·      Customer Service Tracking
 ·      Knowledge Management
 ·      Integrated Web Resources
 ·      Reports & Analytics
 ·      Website Leads Capture 7
 ·      Knowledge Management/Library
 ·      Self-Service site for your Clients7
 ·      Advanced eMail Marketing 4
·      200+ Email Templates  
 ·      Advanced Import Contacts 5
 ·      Email Synchronization with Gmail,
     Yahoo & hotmail 3
 ·      System & Record Security

·      Unlimited Technical Support 6
 ·      Online Help and Training
 ·      1 Gb Data Storage
 ·      Upgrade to Professional Edition
 ·      Upgrade to On-Premise Version

 
·      2 hours of 1-to-1 pro service
 ·      Unlimited Technical Support 6
 ·      Online Help and Training
·      5 Gb Data Storage
·      Upgrade Import, eMail & Storage
 ·      Upgrade to On-Premise Version

 

 


To Learn More, click the link below

Online CRM Edition Comparison Chart
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Notes:

  1. Limit of 150 mass email marketing per day up to a maximum of 1,000 per month.
  2. Limit of 1,000 contact import per batch.
  3. Email synchronization is limited to incoming for Yahoo and Hotmail accounts.  For Gmail and corporate email accounts with configuration capabilities, synchronization is both ways.
  4. Limit of 250 mass email marketing per day up to a maximum of 2,000 per month. May upgrade to higher limits.
  5. Limit of 1,000 contact import per batch.  May upgrade to higher limits.
  6. Unlimited email Support.
  7. These features are optional any may be subscribed at additional charges.
  8. All product features are subject to change.  To ensure that our solution is right for you, please try our Free Trial version prior to subscribing to our services.  You may also ask one of our representatives to provide you with a live demo.


Minimum System Requirements are applicable for Surado CRM Online. Not all features of Surado CRM Small Business or Surado CRM Enterprise are currently available using Surado CRM Online editions. Please consult with your Account Manager to ensure that your requirements are met prior to subscribing to our services. Please feel free to request for a free Live Demo or evaluation version by one of our Account Managers. All subscriptions are final upon completion of the registration and acceptance of service. Surado does not provide any money back guarantee. Additional monthly charges are applicable for all optional features. This is a limited time offer and is available to new clients only. This offer cannot be combined with any other offer. All sales are final. For more information about Surado CRM Online, please contact your Account Manager at 1-800-478-7236. Surado reserves the right to end any offer at any time without prior notice.